Learning Center

How to Thank a Customer: 7 Ways to Show Client Appreciation in 2021 (And Increase Brand Loyalty in Your Hair or Beauty Business)

Thanking clients through words isn't enough. Read along to know 7 impressive ways.

New Year, New Look: 11 Spa and Hair Salon Design Tips to Consider for 2021 and Beyond

Spruce up your spa or salon space in 2021 with these design tips.

What Makes Up an Exceptional Business Experience in the Service-Based Industry? Winners of The Excellence in Experience Awards Weigh In

Winners of 2020 EIE Awards share their winning strategy.

Why a Good Client Experience Starts With a Happy Staff + How To Ace Staff Satisfaction

Boost staff happiness with these tips.

Streamlining Staff Communication at Your Spa, Salon or Barbershop: 10 Tips That Will Keep Your Business on Track

Streamline your staff communication with these actionable tips.

How To Fire a Client Without the Added Stress [A Guide for Spa, Salons, Barbershops & Wellness Entrepreneurs]

Firing a client may be the best solution at times. Learn how to do it without stressing.

How to Handle Unhappy Clients, Offline and Online: A Step-by-Step Guide For Personal Grooming & Wellness Businesses

Win hearts and heal angry clients with this step-by-step guide.

3 Things That Entrepreneurs Often Ignore When Building Business Experiences

Ever wondered what’s the most important thing that pushes a client to walk into your spa, salon, barbershop or wellness center? Nope, it isn’t the price of the services or the number of reviews that…