[Case Study] Dr. Bonnie Green Thinks Genbook is Genius!
When Bonnie, owner of The Weight Place in Brevard, NC started her own medical weight loss clinic started out of her desire to see her family practice patients get off medication. “So many of my patients have weight related medical problems. Helping them lose weight in a safe, life style centered way resonated in a way that it would be a win win situation. Lose weight, get off medications and get healthier for my patients. At the time I started my business I lived in the most obese county in Florida. The problem was real.”
She says the hardest part of starting her own business was getting the word out to the community without blowing her budget AND learning to take time off. “When you work for yourself, you realize that you don’t earn a paycheck if you don’t show up for work.” And what was the best part? “Being able to work around my family, interacting with patients without the pressures of corporate telling you how fast you have to see patients.”
When she first started her business she would personally call the patients to remind them of their appointment. She really wanted some reminder system in place to help patients remember their appointment. She discovered Genbook! “The fact that patients can schedule on their own AND get a reminder was such a time saver.”
“It is a data bank of contact info. I can send personal message with the appointment reminder, Genbook reaches my patients on their phones, laptop or desktop – so I don’t have too.”
“I like the fact that Genbook sends out Review emails so I can get feedback on how they felt during their appointment.”