2 min read

massage therapist genbook
massage therapist genbook

[Case Study] Massage Kneads

A Medical Sales Rep for over 10 years, Janet was always surprised to find that all of the people she dealt with in office environments would be hunched over their desks, or complaining about aches and pains.

Janet decided to learn the skill at Atlanta School of Massage, having always been a fan of receiving massages. In 2006, she set up Massage Kneads — a company offering massages to employees. Whether it’s for a birthday, to celebrate a team win, or for a few minutes of relaxation, businesses use her company for some time away from work.

“Massage Kneads is more professional with easy tools like Genbook to help my business grow.”

In 2009, 3 years after starting her own company, Janet was working onsite with a new corporate client. Janet needed something to ease the worries of scheduling, rescheduling, and last-minute cancellations, as her company was becoming quite chaotic. With Genbook, employees were able to schedule their corporate chair massage appointments at work, and there wouldn’t be any more stress for Janet when someone cancelled or rescheduled at the last minute.

“My staff value the Analytics feature, but I like the Reviews feature,” said Janet when we asked her what her favorite Genbook feature was. Not only does Janet look after corporate clients, but she employs other massage therapists in 12 different states. With its headquarters in Maryland, Massage Kneads services New York, Virginia, Texas, and Florida (to name a few).

“I have multiple sites for multiple clients as I am a tried and true customer of Genbook.”

“The biggest benefit of Genbook has to be its customer service!” says Janet. “The staff are professional and efficient with prompt follow up for any questions or concerns that may arise.”

If you’re scratching your head and asking “Why am I not on Genbook?, you should try our 30-day free trial!

Free Genbook Trial

You may also like

How to Run a Successful Barbershop
4 min read

If you’re in Los Angeles and in Echo Park neighborhood especially, you can’t help but notice its…

The Business Advice That No One Gives You: 10 Female Small Business Entrepreneurs Weigh In
9 min read

The stats on business failure are overwhelming. Did you know that about 20% of small businesses fail…

ISSE Blog header
11 min read

Whew! The Genbook team just got back from the International Salon + Spa Expo (ISSE) in Long…

Monthly round-up of small business tips. Delivered straight to your inbox

Get started today and join 22,000+ small business

entrepreneurs on Genbook

30 day free trial. No credit card needed.