[Case Study] Sewphisticated Hair
Like all of our Genbookers, Nadene Morris was not always a business owner. And she certainly wasn’t in the business of hair extensions.
She was a nurse.
“Since I started using Genbook, I’m booked two or three months in advance.”
“I was experimenting with extensions on a friend, and she helped me to learn how to do it. It took over my first love, which was nursing,” Nadene explained. She quit her nursing job, and started her own business, Sewphisticated Hair, without ever having worked for anyone else in the hair industry. “I was blessed because I already had clients, and I was working from my house,” said Nadene. “I was booked two weeks in advance, but since I started using Genbook, I’m booked two or three months in advance.”
“People said that no one would want to book online, that they would want to call instead.”
Nadene lives in the small town of El Dorado, Arkansas, with a population of less than 20,000 people, which meant her business had to rely on word of mouth. She started working from her home at first, and now works in someone else’s salon. “It’s still my own space. I feel independent, even though I’m in someone else’s salon. But I’m going to get my own salon, I’m in the process of getting my own,” Nadene told us.
When Nadene signed up to Genbook’s online scheduling software, other business owners were quick to come at her with negative comments. “People said that no one would want to book online, that they would want to call instead. But I said that if they want the appointment, they have to go online,” said Nadene.
“I had my notebook in my purse, and my phone was ringing all the time”
Before Genbook, Nadene found it frustrating to keep stopping and doing the back and forth game to find out when her clients could come. “I was doing some searching for online scheduling software. It was to the point where I had my notebook in my purse, and my phone was ringing all the time,” said Nadene, “I’d have to stop what I was doing, pull out my book, and check when I was free.” Nadene is now known in the town as ‘Nadene The Sewing Queen’, and boasts almost 200 5-star reviews from happy clients.
Now she has Genbook, Nadene can’t stop listing the positives of an online scheduling system. “Genbook shows my clients the days and times I’m available, sends them reminders 24 hours before the appointment, asks them to leave a review, and makes things easier for me and my clients,” Nadene says, “and I actually have a waiting list because so many people want to schedule their appointments online!”
Ranging from barbers and hairstylists to photographers and massage therapists, there are so many types of business owners using Genbook across the United States and Canada. Sign up to our online scheduling software to save time for the things you’d rather be doing. Enjoy our free 30-day trial today.